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TERA Service Going Info. Pick platform instructions that are specific

TERA Service Going Info. Pick platform instructions that are specific

That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anyone that play TERA or Closers, please sleep guaranteed, help for anyone games will stay.

This informative article shall be updated as more details becomes available. Please choose that is“Follow bookmark this site and refer right straight back for updates.

Pick your platform below to look at solution going information we have actually currently available.

Windows

Gameforge is going to be taking over publishing of TERA Computer in the united states, along with their servers set to get real time November 12.

  • Account Migration can be obtained.
  • Account Migration web web page: you’ll complete Account Migration any time. You will still be able to play until that date if you complete account migration before En Masse servers go offline.

      Account Migration is available . To make certain your account data is preserved and transmitted, please Account that is complete Migration this era. Go directly to the Account Migration web page to get going.

    Migrate your account to unlock other dressing up event benefits from Gameforge and ensure your EMP stability and progression can be found appropriate whenever Gameforge’s united states servers available.

    In the event that you migrate you are able to carry on playing on En Masse servers until that date.

  • Please see Gameforge’s Transfer FAQ for reward details.
  • You need to migrate your account or your account development and EMP stability will be deleted.
    • EMP money can no much longer be bought.
    • EMP can nevertheless be invested in-game, and items will continue to be available until servers get offline at En Masse.
    • EMP Transfer Suggestions.

    Elite reputation subscriptions are no longer available.

    Recurring re payments for current Elite reputation subscriptions are disabled.

    Elite reputation vouchers can nevertheless be bought from the in-game store making use of staying EMP stability.

    Players that has A elite that is active subscription enjoy TERA Club advantages on Gameforge servers too. (Remaining membership time will likely be carried over.)

    Elite membership voucher things will maybe not focus on Gameforge servers, so please make use of a few of these items ahead of the host shuts down.

    En Masse Ecosystems

    • Brand brand New Account creation – brand brand brand new game account creation is disabled. Nevertheless, all present accounts that are active nevertheless log on to handle their account and log on to our games.
    • Online store – we’ve closed our internet shops for several services and products. In-game stores continues to record products that are available.
    • Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
    • Discussion boards – The TERA discussion boards stay available. We might upload future player communications to your News and Announcement part.
    • Discord – Gameforge’s formal TERA Discord host
    • Social media marketing reports – En Masse will continue to handle the Facebook page and will there share player communications until service has transitioned to Gameforge. (take note that the Twitter account has become handled because of the brand brand new publisher of TERA for system, therefore will not offer TERA information that is PC-related. The TERA Instagram account (official_tera) happens to be maybe not active.)
    • Support – help will transfer in the date that is same we transfer the video game solution. Up to that time, En Masse continues to offer help. After the transfer of solution occurs, you need to contact the publisher that is new customer support team for almost any difficulties with TERA.

    Will account-bound products be held?

    • It is presently maybe not planned therefore players are encouraged to claim as numerous of those products while they require ahead of the host closes.

    Do i have to do prepare any such thing before servers near?

    • Please claim all products in your product claim, item broker, mailbox and guild bank before the host shuts down, as unclaimed things might be lost otherwise.
    • Please also be sure to exchange all of your token things ahead of the host shuts down as many of them could have various content or won’t work anymore a short while later.

    What are the results to my TERA Rewards Levels?

    • The Rewards-System had been system unique to En Masse that’s not for sale in any kind of TERA region. As a result, it unfortunately won’t be feasible to move any status or progress because of this.
    • Please see Gameforge’s Transfer FAQ for lots more details.

    Extra information concerning the transfer of service

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All figures, development, and things can be obtained in the Krafton servers acceptance that is following of account transfer conditions and terms (upon releasing the overall game).
    • EMP money can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has generated a brand new official tera Console Discord server
    • Social networking reports – Krafton has taken over handling of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

    PlayStation

    En Masse isn’t any longer offering support for TERA Console. Please contact publisher that is new’s help group for support

    more information about the transfer of solution

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All figures, development, and products can be found from the Krafton servers following acceptance associated with the account transfer conditions and terms (upon starting the overall game).
    • EMP money can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has built an official that is new Console Discord server
    • Social media marketing reports – Krafton has had over handling of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

    Exactly just exactly What next?

    If you have tried all this work and nevertheless require assistance, you’ll find community of gamers on our discussion boards or perhaps you can contact help.